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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Pemmy Opeaye

Analyst
KW Final

Katy Wilkinson

Consultant

Muhammed Ansar

Project Analyst
RP Final

Robert Plumb

Senior Associate
PV Final

Pamjit Virdi

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
IM Final

Ian McQuade

CEO
RE Final

Reece Eley

Junior Consultant

Cameron Halsall

Analyst
AS Final

Antonella Sferrino

Associate
EMR Final

Ellen Ratcliffe

Principal Consultant
DN Final

Danuta Nott

Business Support Manager
PA Final

Paul Armitage

Head of DC
CC Final

Clare Chilton

Consultant
KJ Final

Kneale Jefferis

Administrator
DJ F Inal

Daniel Jacobson

Principal Consultant

Callum Taylor

Analyst

Iulia Chiorean

Administrator

Laura Ospina-Castro

Junior Consultant
MH Final

Margs Harvey

Business Administrator
A JM Final

Auline-Jean Melbourne

Associate
TB Final

Tony Brown

Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
ADC Final

Adrian Cooper

Head of Market Engagement

Stefan Ambrose

Administrator
KM Final

Kate Maloney

Client Director
CW Final

Claire Wallis

Consultant
RC

Robyn Cowan

Senior Consultant
RC Final

Rosanne Corbett

Director

Peter Shaw

Principal
CD Final

Cindy Dadier

Head of Operations
ER Final

Emma Rogers

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
OD Final

Olivia Devereese

Project Manager
Mark dallaway

Mark Dallaway

Senior Associate
EB Final

Emma Beard

Senior Consultant
Adam Chate

Adam Chate

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Paul McBride

Associate
TO Final

Tom Oakley

Consultant
Alan S Final

Alan Simpson

Financial Controller
TK Final

Tammy King

Head of People
Ryan P Final

Ryan Perrin

IT Support Apprentice
Amanda Cullen V1

Amanda Cullen

Senior Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
JF final

Jo Fellowes

Director
AJB Final

Adam Barker

Project Manager

Haydn Williams

Project Analyst

Testimonials

Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
Muse’s support was invaluable in making sure we were still able to drive forward our projects, Trustee agenda and actions during the absence of a key team member on maternity leave. It was a pleasure to work with the Muse team and we valued their wider market knowledge, willingness to challenge and independent viewpoint. Because we had worked with Muse before we ‘hit the ground running’ and Muse quickly became part of the team.
Pension Strategy Manager, CYBG plc

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