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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

KM Final

Kate Maloney

Client Director
MH Final

Margs Harvey

Business Administrator
Alan S Final

Alan Simpson

Financial Controller
BM Final

Barry Mack

Director
CD Final

Cindy Dadier

Head of Operations
A JM Final

Auline-Jean Melbourne

Associate
DN Final

Danuta Nott

Business Support Manager
CW Final

Claire Wallis

Consultant
CC Final

Clare Chilton

Consultant

Laura Ospina-Castro

Junior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice

Muhammed Ansar

Project Analyst
PA Final

Paul Armitage

Head of DC
RC

Robyn Cowan

Senior Consultant
JF final

Jo Fellowes

Director
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TK Final

Tammy King

Head of People
AJB Final

Adam Barker

Project Manager
RP Final

Robert Plumb

Senior Associate

Stuart Murdoch

Consultant
IM Final

Ian McQuade

CEO

Paul McBride

Associate
KJ Final

Kneale Jefferis

Administrator
AC Final

Amanda Cullen

Senior Associate
ADC Final

Adrian Cooper

Head of Market Engagement

Peter Shaw

Principal
Adam Chate 4787

Adam Chate

Senior Consultant
AS Final

Antonella Sferrino

Associate
RE Final

Reece Eley

Junior Consultant
KEM Final

Katherine Milton

Principal Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
HB Final

Hana Bailey

Senior Consultant
RC Final

Rosanne Corbett

Director
PV Final

Pamjit Virdi

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator

Haydn Williams

Project Analyst
EB Final

Emma Beard

Senior Consultant
KW Final

Katy Wilkinson

Consultant
OD Final

Olivia Devereese

Project Manager
TO Final

Tom Oakley

Consultant
ER Final

Emma Rogers

Senior Consultant

Callum Taylor

Analyst
TB Final

Tony Brown

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Testimonials

We appointed Muse Advisory for our first external review of board effectiveness. It was undertaken independently by Muse in line with good practice under the UK corporate governance code whilst recognising we are a young organisation building the business for our LGPS shareholders. It was a thorough process but not at all disruptive, with strong involvement of Board, Executive and wider stakeholders. There was a lot of relevant feedback with useful ideas in the Muse report, with a clear presentation of the findings enabling us to discuss and agree the actions to take forward. Overall, it has been a comprehensive and insightful piece of work by Muse.
Chair, Border to Cost Pensions Partnership
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited

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