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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 16 Jun 2025

Getting the most out of the Own Risk Assessment (ORA)

With ORAs now underway, Rosanne shares tips on what’s required in the ORA and how to go about completing it. For those who haven’t yet started, it’s helpful to understand what the ORA covers and what Trustees are asked to assess and evidence from a governance and risk management perspective.

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Musings | 16 Jun 2025

How do you decide between in-house versus outsourced pensions management?

In the last edition of Muse News, Ellen looked at the role of the pensions manager, which has become significantly more demanding. With the increasing weight of project work, such as dashboards, GMP work and end-game journey planning, alongside business-as-usual activities, managing resource and key person risk is critical. Ellen takes a deeper dive into factors that should be considered when looking at in-house versus outsourced pensions management – cost, managing risks, sustainability and flexibility.

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Musings | 16 Jun 2025

Navigating an evolving landscape

We recently held a roundtable with a small group of pensions leaders with a mix of trustee and corporate roles, with the discussion focusing on run-on, surplus and buy-out. This article provides a summary of challenges and opportunities in a pensions landscape that continues to evolve. Although the Pension Schemes Bill provides a little more clarity for companies and schemes on some of the challenges discussed at the roundtable, many of the observations remain pertinent.

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The Team

Cindy

Cindy Dadier

Business Manager
Muse heads March 591

Liza Sinclair

Senior Consultant
DN 306

Danuta Nott

Business Support Manager
KEM 96 1

Katherine Milton

Senior Consultant
Rosanne Corbett

Rosanne Corbett

Director

Ann Namubiru

Consultant

Auline-Jean Melbourne

Associate

Jamie Goodfellow

Senior Consultant
TO 397

Tom Oakley

Consultant

Hamida Dadd

Analyst
ELR 359

Emma Rogers

Senior Consultant
Muse heads March 475

Robert Plumb

Senior Associate
AC 335

Amanda Cullen

Senior Associate

Clare Chilton

Consultant
LH 144 1

Lindsay Hawkins

Director
Alan S 329

Alan Simpson

Financial Controller
Mark dallaway

Mark Dallaway

Senior Associate
KSM 515

Kate Maloney

Client Director
TK 16 1

Tammy King

Head of People
PV 530

Pamjit Virdi

Consultant
CW 392

Claire Wallis

Consultant
AB 78

Aliza Bashir

Analyst

Tony Brown

Consultant
ADC 28

Adrian Cooper

Head of Market Engagement

Paul McBride

Associate
JF 57 1

Jo Fellowes

Director
RE 365

Reece Eley

Junior Consultant
SH 541

Steve Hammer

Trustee Secretary

Adam Barker

Project Manager
HB 403

Hana Bailey

Senior Consultant
RAC 6

Robyn Cowan

Consultant
KW 43 1

Katy Wilkinson

Consultant
MH 550 1

Margs Harvey

Business Administrator
File 4

Paul Armitage

Associate
DJ 323

Daniel Jacobson

Senior Consultant
KJ 123 1

Kneale Jefferis

Administrator
EB 180 1

Emma Beard

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
BM 110 1

Barry Mack

Director

Sharon Hine

HR & Business Support Administrator
Antonella sferrino

Antonella Sferrino

Associate

Ellen Ratcliffe

Senior Consultant
IM 380

Ian McQuade

CEO
Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Olivia Devereese

Project Manager

Testimonials

Muse facilitated the setting of our strategic goals, both financial and operational, working with all our advisers and providers so that the objectives were fully integrated, not only in respect of IRM but also with regard to data, administration, member communication and governance. Their independence meant that the advisers were open and transparent in their thinking. The momentum they helped us achieve means that we are on course to provide good outcomes for our members. It also gives us a helpful framework to refresh regularly, to check that we remain on track.
Independent Trustee, Xerox Final Salary Pension Scheme
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc

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