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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Dec 2024

Delivering better member outcomes

Ian McQuade covers some of the developments we’ve seen this year in pensions – and there have been many. One notable achievement was the launch of the Royal Mail Collective Pension Plan, which bridges the gap between DB and DC. The governance regime remains another important topic of discussion, where trustee boards provide important checks and balances. Is this being eroded by the corporate sole trustee? Read Ian’s insights here.

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Musings | 12 Dec 2024

Driving our growth

Barry Mack looks at how we’re managing our organic growth and the importance of our people in delivering the right outcomes for our clients. Some of you may remember that we celebrated our 18th birthday this year, which is a significant milestone for us. This was made possible by you. This milestone also marked an expansion of our capabilities as we grew the team from 31 to 45 amazing people. Barry talks growth, culture and clients in this article.

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Musings | 12 Dec 2024

Pensions administration: challenges and opportunities

Earlier this year we conducted a survey, providing insight into the current views on pensions administration. Given the scale of change in pensions, and an increasing focus on value for money, it comes as no surprise that administration remains a top priority. We’ve summarised the results for you here.

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Knowledge hub

The Team

ADC 28

Adrian Cooper

Head of Market Engagement
Alan S 329

Alan Simpson

Financial Controller
JF 57 1

Jo Fellowes

Director
Muse heads March 591

Liza Sinclair

Senior Consultant
BD 49 1

Becca Downing

Analyst
IM 380

Ian McQuade

CEO
DN 306

Danuta Nott

Business Support Manager
RAC 6

Robyn Cowan

Consultant

Adam Barker

Project Manager
EB 180 1

Emma Beard

Senior Consultant
TK 16 1

Tammy King

Head of People

Olivia Devereese

Project Manager

Sharon Hine

HR & Business Support Administrator
EE 1

Evalinde Eelens

Senior Associate
RE 365

Reece Eley

Analyst

Paul McBride

Associate
File 4

Paul Armitage

Associate
ELR 359

Emma Rogers

Senior Consultant
AB 78

Aliza Bashir

Analyst
CW 392

Claire Wallis

Consultant
KW 43 1

Katy Wilkinson

Consultant
HB 403

Hana Bailey

Senior Consultant
Muse heads March 475

Robert Plumb

Senior Associate

Ann Namubiru

Consultant
KEM 96 1

Katherine Milton

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
MH 550 1

Margs Harvey

Business Administrator
DJ 323

Daniel Jacobson

Senior Consultant
KJ 123 1

Kneale Jefferis

Administrator
BM 110 1

Barry Mack

Director
LH 144 1

Lindsay Hawkins

Director
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
HD 73 1

Hamida Dadd

Analyst

Auline-Jean Melbourne

Associate

Tony Brown

Consultant

Ellen Ratcliffe

Senior Consultant

Clare Chilton

Consultant
SH 541

Steve Hammer

Trustee Secretary
KSM 515

Kate Maloney

Client Director

Jamie Goodfellow

Senior Consultant
Cindy

Cindy Dadier

Business Manager
PV 530

Pamjit Virdi

Consultant
AC 335

Amanda Cullen

Senior Associate
Rosanne Corbett

Rosanne Corbett

Director
TO 397

Tom Oakley

Consultant
Antonella sferrino

Antonella Sferrino

Associate

Testimonials

Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.
Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited
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