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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 18 Mar 2025

Pensions Managers: are we heading into the perfect storm?

Ellen Ratcliffe looks at the role of the pensions manager, which has become significantly more demanding, with the need to build a range of multi-disciplinary skills to navigate increasing complexity. Ellen breaks this complexity down into business-as-usual tasks and the increasing weight of project work, such as dashboards, GMP work and end-game journey planning.

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Musings | 18 Mar 2025

Value for money: Where next?

Paul Armitage, DC Lead for Muse, looks at the proposed new value for money (VFM) framework that is likely to apply to all workplace pension schemes, touching on proposals for public disclosure of scheme performance, market reaction and how VFM fits into the wider political landscape.

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Musings | 18 Mar 2025

Twelve months since The Pensions Regulator’s General Code of Practice launched: Key learnings

We’ve partnered with many pension schemes over the last twelve months reviewing their systems of governance and considering their approach to risk management within the Own Risk Assessment framework. In this article, Rosanne Corbett shares some key observations on what’s really important when looking at how to comply with the General Code.

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The Team

BM 110 1

Barry Mack

Director

Clare Chilton

Consultant
DJ 323

Daniel Jacobson

Senior Consultant
File 4

Paul Armitage

Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
LH 144 1

Lindsay Hawkins

Director
RE 365

Reece Eley

Junior Consultant
Muse heads March 591

Liza Sinclair

Senior Consultant
ELR 359

Emma Rogers

Senior Consultant
KW 43 1

Katy Wilkinson

Consultant
TK 16 1

Tammy King

Head of People
Mark dallaway

Mark Dallaway

Senior Associate
ADC 28

Adrian Cooper

Head of Market Engagement
KSM 515

Kate Maloney

Client Director
AB 78

Aliza Bashir

Analyst

Auline-Jean Melbourne

Associate
SH 541

Steve Hammer

Trustee Secretary
JF 57 1

Jo Fellowes

Director
KEM 96 1

Katherine Milton

Senior Consultant
Rosanne Corbett

Rosanne Corbett

Director
AC 335

Amanda Cullen

Senior Associate
KJ 123 1

Kneale Jefferis

Administrator

Ann Namubiru

Consultant
EB 180 1

Emma Beard

Senior Consultant

Paul McBride

Associate

Tony Brown

Consultant
PV 530

Pamjit Virdi

Consultant
Alan S 329

Alan Simpson

Financial Controller
IM 380

Ian McQuade

CEO

Jamie Goodfellow

Senior Consultant
MH 550 1

Margs Harvey

Business Administrator

Ellen Ratcliffe

Senior Consultant
DN 306

Danuta Nott

Business Support Manager

Olivia Devereese

Project Manager
Muse heads March 475

Robert Plumb

Senior Associate
CW 392

Claire Wallis

Consultant
HB 403

Hana Bailey

Senior Consultant
HD 73 1

Hamida Dadd

Analyst
EE 1

Evalinde Eelens

Senior Associate
TO 397

Tom Oakley

Consultant

Sharon Hine

HR & Business Support Administrator
Antonella sferrino

Antonella Sferrino

Associate

Adam Barker

Project Manager
RAC 6

Robyn Cowan

Consultant
Cindy

Cindy Dadier

Business Manager

Testimonials

Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited
Rosanne and Julia facilitated an online session for the Trustee Board on strategic planning and agreeing our objectives for member experience, considering administration service delivery and member communications and engagement. It was a focused, positive and engaging session despite it having to be held online rather than face to face as we’d planned. It helped us make progress and we had a meaningful discussion as a board. All the trustee directors were able to share candid views and ideas on what is important to us as a board and to members. We got a lot of value out of it - and more to the point now have a basis to agree long-term non-financial objectives for the pension scheme.
Chair and Trustee Director, National Grid Electricity Group Trustee Limited

Helping Trustees and Companies to better govern their pension schemes

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