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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 16 Jun 2025

Getting the most out of the Own Risk Assessment (ORA)

With ORAs now underway, Rosanne shares tips on what’s required in the ORA and how to go about completing it. For those who haven’t yet started, it’s helpful to understand what the ORA covers and what Trustees are asked to assess and evidence from a governance and risk management perspective.

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Musings | 16 Jun 2025

How do you decide between in-house versus outsourced pensions management?

In the last edition of Muse News, Ellen looked at the role of the pensions manager, which has become significantly more demanding. With the increasing weight of project work, such as dashboards, GMP work and end-game journey planning, alongside business-as-usual activities, managing resource and key person risk is critical. Ellen takes a deeper dive into factors that should be considered when looking at in-house versus outsourced pensions management – cost, managing risks, sustainability and flexibility.

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Musings | 16 Jun 2025

Navigating an evolving landscape

We recently held a roundtable with a small group of pensions leaders with a mix of trustee and corporate roles, with the discussion focusing on run-on, surplus and buy-out. This article provides a summary of challenges and opportunities in a pensions landscape that continues to evolve. Although the Pension Schemes Bill provides a little more clarity for companies and schemes on some of the challenges discussed at the roundtable, many of the observations remain pertinent.

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The Team

KW 43 1

Katy Wilkinson

Consultant
KSM 515

Kate Maloney

Client Director
Muse heads March 591

Liza Sinclair

Senior Consultant
RE 365

Reece Eley

Junior Consultant
TK 16 1

Tammy King

Head of People
HB 403

Hana Bailey

Senior Consultant
KEM 96 1

Katherine Milton

Senior Consultant
SH 541

Steve Hammer

Trustee Secretary
EE 1

Evalinde Eelens

Senior Associate
ADC 28

Adrian Cooper

Head of Market Engagement
LH 144 1

Lindsay Hawkins

Director
BM 110 1

Barry Mack

Director
RAC 6

Robyn Cowan

Consultant
IM 380

Ian McQuade

CEO

Jamie Goodfellow

Senior Consultant
Rosanne Corbett

Rosanne Corbett

Director

Ellen Ratcliffe

Senior Consultant

Auline-Jean Melbourne

Associate
TO 397

Tom Oakley

Consultant

Tony Brown

Consultant
DJ 323

Daniel Jacobson

Senior Consultant
KJ 123 1

Kneale Jefferis

Administrator
DN 306

Danuta Nott

Business Support Manager
AB 78

Aliza Bashir

Analyst
MH 550 1

Margs Harvey

Business Administrator
Muse heads March 475

Robert Plumb

Senior Associate

Hamida Dadd

Analyst
File 4

Paul Armitage

Associate
EB 180 1

Emma Beard

Senior Consultant
Cindy

Cindy Dadier

Business Manager

Olivia Devereese

Project Manager
ELR 359

Emma Rogers

Senior Consultant

Sharon Hine

HR & Business Support Administrator
JF 57 1

Jo Fellowes

Director

Ann Namubiru

Consultant
Alan S 329

Alan Simpson

Financial Controller
AC 335

Amanda Cullen

Senior Associate

Clare Chilton

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Antonella sferrino

Antonella Sferrino

Associate
Mark dallaway

Mark Dallaway

Senior Associate
PV 530

Pamjit Virdi

Consultant

Adam Barker

Project Manager
CW 392

Claire Wallis

Consultant

Paul McBride

Associate

Testimonials

Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme
Muse’s support was invaluable in making sure we were still able to drive forward our projects, Trustee agenda and actions during the absence of a key team member on maternity leave. It was a pleasure to work with the Muse team and we valued their wider market knowledge, willingness to challenge and independent viewpoint. Because we had worked with Muse before we ‘hit the ground running’ and Muse quickly became part of the team.
Pension Strategy Manager, CYBG plc
Muse were able to understand the different styles and requirements of our two Trustee Boards and guide them both through a process, which resulted in a robust decision having carefully considered the right sort of provider and the requirements of the service. Their insights into the market and broad understanding of the part covenant advice plays in integrated risk management was invaluable in evaluating the market, and their facilitated process helped maximise effective use of pensions staff and trustee time.
Pensions Operations Manager, ScottishPower and Manweb Pension Schemes

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