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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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Musings | 17 Sept 2025

Dashboards: Are we nearly there yet?

After years of planning, preparation and decisions, we’re nearly there. Now the dashboard journey is beginning, what’s next? In this article, Jo Fellowes shines a spotlight on the key areas that schemes and trustees need to think about; strategies for maintaining data, connection to the dashboard ecosystem, what’s expected of trustees, the unknowns of member demand and what members are likely to care about.

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The Team

TK Final

Tammy King

Head of People

Paul McBride

Associate
AB Final

Aliza Bashir

Analyst
KM Final

Kate Maloney

Client Director
HB Final

Hana Bailey

Senior Consultant
IM Final

Ian McQuade

CEO
ER Final

Emma Rogers

Senior Consultant
RE Final

Reece Eley

Junior Consultant
BM Final

Barry Mack

Director
RC

Robyn Cowan

Consultant
KEM Final

Katherine Milton

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TB Final

Tony Brown

Consultant
MH Final

Margs Harvey

Business Administrator
KW Final

Katy Wilkinson

Consultant
KJ Final

Kneale Jefferis

Administrator
AJB Final

Adam Barker

Project Manager
RP Final

Robert Plumb

Senior Associate
CC Final

Clare Chilton

Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
DN Final

Danuta Nott

Business Support Manager
EMR Final

Ellen Ratcliffe

Senior Consultant
HD F Inal

Hamida Dadd

Analyst
EB Final

Emma Beard

Senior Consultant
TO Final

Tom Oakley

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
CD Final

Cindy Dadier

Business Manager
SH Final

Steve Hammer

Trustee Secretary
RC Final

Rosanne Corbett

Director
CW Final

Claire Wallis

Consultant
JF final

Jo Fellowes

Director
OD Final

Olivia Devereese

Project Manager
AS Final

Antonella Sferrino

Associate
PV Final

Pamjit Virdi

Consultant
EE 1

Evalinde Eelens

Senior Associate
AC Final

Amanda Cullen

Senior Associate
AN Final

Ann Namubiru

Consultant
A JM Final

Auline-Jean Melbourne

Associate
Mark dallaway

Mark Dallaway

Senior Associate
Alan S Final

Alan Simpson

Financial Controller
PA Final

Paul Armitage

Associate
LS1

Liza Sinclair

Senior Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
JG Final

Jamie Goodfellow

Senior Consultant

Testimonials

Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme
In the time we worked together Muse showed a genuine understanding of, and commitment to, our Plan's objectives that I have rarely, if ever, seen matched by other consultancies. A pleasure to work with.
Former Pensions Manager, Scottish & Newcastle Pension Plan
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited

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