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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 16 Sep 2024

Sponsored cycle ride

This week, Ian is cycling 360 km across Sardinia for a good cause. This sponsored ride supports the Jason Robinson Foundation, which helps children and young people break through some of the barriers they face. As the final preparations are underway, if you'd like to support this meaningful cause, your donation would be greatly appreciated – thank you!

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Musings | 12 Sep 2024

The changing role of the in-house pensions manager

The role of the pensions manager has changed dramatically over the past 18 years. What was once a role centred on stability has grown into one that demands strategic leadership, covering regulatory changes, governance challenges, and corporate objectives. As legislative and economic shifts continue, Kate’s article provides a fascinating overview of how pensions managers have adapted and will continue to do so.

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Musings | 12 Sep 2024

Pension Industry Changes Over the Last 18 Years: A Comedy of Errors and Triumphs

With a light-hearted look at the pension industry’s significant milestones since 2006, Barry blends humour with history. From the introduction of auto-enrolment to pension freedoms and the impact of the financial crisis, we reflect on the pivotal moments that shaped the pensions landscape of today. It’s a rollercoaster of errors, triumphs, and transformation - and the journey is far from over!

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Knowledge hub

The Team

ADC 28

Adrian Cooper

Head of Market Engagement
KEM 96 1

Katherine Milton

Senior Consultant
ELR 359

Emma Rogers

Senior Consultant
Alan S 329

Alan Simpson

Financial Controller
Muse heads March 591

Liza Sinclair

Senior Consultant
CW 392

Claire Wallis

Consultant
KJ 123 1

Kneale Jefferis

Administrator
Mark dallaway

Mark Dallaway

Senior Associate
Antonella sferrino

Antonella Sferrino

Associate
HD 73 1

Hamida Dadd

Analyst
IM 380

Ian McQuade

CEO
LH 144 1

Lindsay Hawkins

Director
BM 110 1

Barry Mack

Director
DJ 323

Daniel Jacobson

Senior Consultant
MH 550 1

Margs Harvey

Business Administrator
HB 403

Hana Bailey

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
DN 306

Danuta Nott

Business Support Manager
KSM 515

Kate Maloney

Client Director
RAC 6

Robyn Cowan

Consultant
BD 49 1

Becca Downing

Analyst
RE 365

Reece Eley

Analyst
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TO 397

Tom Oakley

Consultant
JF 57 1

Jo Fellowes

Director
KW 43 1

Katy Wilkinson

Consultant
EB 180 1

Emma Beard

Senior Consultant

Paul McBride

Associate
AB 78

Aliza Bashir

Analyst
Muse heads March 475

Robert Plumb

Senior Associate
TK 16 1

Tammy King

Head of People
Cindy

Cindy Dadier

Business Manager
AC 335

Amanda Cullen

Senior Associate
PV 530

Pamjit Virdi

Consultant
SH 541

Steve Hammer

Trustee Secretary
Rosanne Corbett

Rosanne Corbett

Director

Testimonials

Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
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