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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

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Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

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Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

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The Team

Alan S Final

Alan Simpson

Financial Controller
EB Final

Emma Beard

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CC Final

Clare Chilton

Consultant
DN Final

Danuta Nott

Business Support Manager
KJ Final

Kneale Jefferis

Administrator
BM Final

Barry Mack

Director
IM Final

Ian McQuade

CEO
EMR Final

Ellen Ratcliffe

Principal Consultant
JF final

Jo Fellowes

Director
ADC Final

Adrian Cooper

Head of Market Engagement
Ryan P Final

Ryan Perrin

IT Support Apprentice
Amanda Cullen V1

Amanda Cullen

Senior Associate
PV Final

Pamjit Virdi

Senior Consultant
OD Final

Olivia Devereese

Project Manager
S Murdoch Headshot

Stuart Murdoch

Consultant
RC

Robyn Cowan

Senior Consultant

Haydn Williams

Project Analyst
AS Final

Antonella Sferrino

Associate
TB Final

Tony Brown

Consultant

Muhammed Ansar

Project Analyst
Adam Chate

Adam Chate

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
CW Final

Claire Wallis

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
RP Final

Robert Plumb

Senior Associate
Mark dallaway

Mark Dallaway

Senior Associate
MH Final

Margs Harvey

Business Administrator
DJ F Inal

Daniel Jacobson

Principal Consultant

Peter Shaw

Principal
AJB Final

Adam Barker

Project Manager
TK Final

Tammy King

Head of People

Callum Taylor

Analyst
RE Final

Reece Eley

Junior Consultant
HB Final

Hana Bailey

Senior Consultant

Paul McBride

Associate
TO Final

Tom Oakley

Consultant

Laura Ospina-Castro

Junior Consultant
PA Final

Paul Armitage

Head of DC
KEM Final

Katherine Milton

Principal Consultant
RC Final

Rosanne Corbett

Director
A JM Final

Auline-Jean Melbourne

Associate
KW Final

Katy Wilkinson

Consultant
CD Final

Cindy Dadier

Head of Operations
KM Final

Kate Maloney

Client Director

Testimonials

We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited

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