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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Sept 2025

The power of independence

Why should the principle of independence stand at the forefront of your decision-making process? Ellen Ratcliffe explores the role that independence plays in improved outcomes and how value is delivered through the work we do across outsourced pensions management.

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Musings | 17 Sept 2025

Implementing post DC retirement solutions

The Pension Schemes Bill 2025 is expected to place new duties on trustees to provide “default pension benefit solutions” for DC members. Paul Armitage looks at the current landscape and what might be expected going forwards, including considerations for trustees.

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Musings | 17 Sept 2025

Dashboards: Are we nearly there yet?

After years of planning, preparation and decisions, we’re nearly there. Now the dashboard journey is beginning, what’s next? In this article, Jo Fellowes shines a spotlight on the key areas that schemes and trustees need to think about; strategies for maintaining data, connection to the dashboard ecosystem, what’s expected of trustees, the unknowns of member demand and what members are likely to care about.

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The Team

Paul McBride

Associate
Antonella sferrino

Antonella Sferrino

Associate
TK 16 1

Tammy King

Head of People
Mark dallaway

Mark Dallaway

Senior Associate
RE 365

Reece Eley

Junior Consultant
Rosanne Corbett

Rosanne Corbett

Director

Hamida Dadd

Analyst
AC 335

Amanda Cullen

Senior Associate

Jamie Goodfellow

Senior Consultant

Ellen Ratcliffe

Senior Consultant

Clare Chilton

Consultant
DN 306

Danuta Nott

Business Support Manager
JF 57 1

Jo Fellowes

Director

Adam Barker

Project Manager
Muse heads March 591

Liza Sinclair

Senior Consultant
RAC 6

Robyn Cowan

Consultant
MH 550 1

Margs Harvey

Business Administrator
IM 380

Ian McQuade

CEO

Olivia Devereese

Project Manager
File 4

Paul Armitage

Associate
EB 180 1

Emma Beard

Senior Consultant

Ann Namubiru

Consultant
AB 78

Aliza Bashir

Analyst

Tony Brown

Consultant
ELR 359

Emma Rogers

Senior Consultant
Alan S 329

Alan Simpson

Financial Controller
KJ 123 1

Kneale Jefferis

Administrator
DJ 323

Daniel Jacobson

Senior Consultant
Muse heads March 475

Robert Plumb

Senior Associate
PV 530

Pamjit Virdi

Consultant
KSM 515

Kate Maloney

Client Director

Auline-Jean Melbourne

Associate
TO 397

Tom Oakley

Consultant
Cindy

Cindy Dadier

Business Manager
SH 541

Steve Hammer

Trustee Secretary
ADC 28

Adrian Cooper

Head of Market Engagement
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
KEM 96 1

Katherine Milton

Senior Consultant

Sharon Hine

HR & Business Support Administrator
CW 392

Claire Wallis

Consultant
BM 110 1

Barry Mack

Director
KW 43 1

Katy Wilkinson

Consultant
HB 403

Hana Bailey

Senior Consultant

Testimonials

Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
Muse bring a helpful and experienced objectivity to projects which helps guide the Trustee Board through some important decision making with pace.
Former Head of Marks & Spencer Pension Trust, Marks & Spencer Pension Trust Limited
Muse carried out an effectiveness review for both of our scheme trustee boards and ran a joint board workshop on the findings and helped our trustees agree actions. An external review and the workshop were ‘firsts’ for us, we wanted to get it right. We chose Muse because of their experience and independence. Their team were very skilled in helping our trustees take stock and reflect, challenging us to think about future effectiveness and bringing wider knowledge of trustee practice and corporate governance. Muse really delivered well on the work.
Pension and Benefits Partner, LV= Pension Trustee Limited

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