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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 21 May 2025

Press Release - Muse Advisory announces appointment of two programme managers

Muse Advisory continues to grow its Programme Management team with two experienced hires. This is to meet the increasing demand from pension schemes to help with endgame planning and implementation, alongside other complex projects requiring specialist project management expertise.

Musings | 18 Mar 2025

Pensions Managers: are we heading into the perfect storm?

Ellen Ratcliffe looks at the role of the pensions manager, which has become significantly more demanding, with the need to build a range of multi-disciplinary skills to navigate increasing complexity. Ellen breaks this complexity down into business-as-usual tasks and the increasing weight of project work, such as dashboards, GMP work and end-game journey planning.

Musings | 18 Mar 2025

Value for money: Where next?

Paul Armitage, DC Lead for Muse, looks at the proposed new value for money (VFM) framework that is likely to apply to all workplace pension schemes, touching on proposals for public disclosure of scheme performance, market reaction and how VFM fits into the wider political landscape.

Alan S 329

Alan Simpson

Financial Controller
Muse heads March 591

Liza Sinclair

Senior Consultant
DN 306

Danuta Nott

Business Support Manager
TK 16 1

Tammy King

Head of People
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KW 43 1

Katy Wilkinson

Consultant
TO 397

Tom Oakley

Consultant
JF 57 1

Jo Fellowes

Director
ELR 359

Emma Rogers

Senior Consultant
KJ 123 1

Kneale Jefferis

Administrator
HB 403

Hana Bailey

Senior Consultant
LH 144 1

Lindsay Hawkins

Director
Mark dallaway

Mark Dallaway

Senior Associate
Antonella sferrino

Antonella Sferrino

Associate
EE 1

Evalinde Eelens

Senior Associate
Cindy

Cindy Dadier

Business Manager
IM 380

Ian McQuade

CEO
KSM 515

Kate Maloney

Client Director
CW 392

Claire Wallis

Consultant
MH 550 1

Margs Harvey

Business Administrator
AB 78

Aliza Bashir

Analyst
RE 365

Reece Eley

Junior Consultant
AC 335

Amanda Cullen

Senior Associate
SH 541

Steve Hammer

Trustee Secretary
EB 180 1

Emma Beard

Senior Consultant
BM 110 1

Barry Mack

Director
Muse heads March 475

Robert Plumb

Senior Associate
File 4

Paul Armitage

Associate
PV 530

Pamjit Virdi

Consultant
Rosanne Corbett

Rosanne Corbett

Director
DJ 323

Daniel Jacobson

Senior Consultant
KEM 96 1

Katherine Milton

Senior Consultant
ADC 28

Adrian Cooper

Head of Market Engagement
RAC 6

Robyn Cowan

Consultant

Testimonials

Muse provided interim scheme secretarial services to the RNIB Retirement Benefits Scheme for a period of six months, taking over with very little handover and no prior scheme knowledge. Rosanne and Tom hit the ground running and did an incredible job to get up to speed as quickly as they did. Their secretarial services have been excellent, however it’s the executive services they have provided that have gone beyond our expectations. They have provided an all-round governance and strategic planning service which has made an immeasurable difference and for which we are very grateful. Muse has provided a comprehensive handover to the new Scheme Secretary, which will allow him to continue their work and complete the overhaul of the Scheme’s governance.
Where we are six months on from Muse taking up the role isn’t a step change difference, it’s a quantum leap. Rosanne and Tom have made my life easier as Trustee Chair and gained the trust and confidence of the trustees, enabling us to be more non-executive. We now have an agreed strategic direction. Importantly, we have a plan to reach it and a well-constructed business plan, risk register and operational work plan to help us keep on top of the big issues and risks and make best use of our advisers. They’ve made a big difference not just to the trustees but to members who will benefit from the governance changes.
Trustee Chair, RNIB Retirement Benefits Scheme
Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone

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