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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

RC Final

Rosanne Corbett

Director
TK Final

Tammy King

Head of People
DN Final

Danuta Nott

Business Support Manager
CD Final

Cindy Dadier

Head of Operations
RE Final

Reece Eley

Junior Consultant

Iulia Chiorean

Administrator

Haydn Williams

Project Analyst
RP Final

Robert Plumb

Senior Associate
A JM Final

Auline-Jean Melbourne

Associate
Alan S Final

Alan Simpson

Financial Controller
EMR Final

Ellen Ratcliffe

Principal Consultant
KW Final

Katy Wilkinson

Consultant
AS Final

Antonella Sferrino

Associate
AJB Final

Adam Barker

Project Manager
MH Final

Margs Harvey

Business Administrator
Adam Chate

Adam Chate

Senior Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
TO Final

Tom Oakley

Consultant
CC Final

Clare Chilton

Consultant

Muhammed Ansar

Project Analyst
ER Final

Emma Rogers

Senior Consultant
KJ Final

Kneale Jefferis

Administrator

Peter Shaw

Principal
KM Final

Kate Maloney

Client Director

Callum Taylor

Analyst

Paul McBride

Associate
IM Final

Ian McQuade

CEO
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
OD Final

Olivia Devereese

Project Manager
ADC Final

Adrian Cooper

Head of Market Engagement

Stefan Ambrose

Administrator
EB Final

Emma Beard

Senior Consultant

Cameron Halsall

Analyst

Laura Ospina-Castro

Junior Consultant
RC

Robyn Cowan

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
TB Final

Tony Brown

Consultant

Pemmy Opeaye

Analyst
CW Final

Claire Wallis

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
PV Final

Pamjit Virdi

Senior Consultant
JF final

Jo Fellowes

Director
Amanda Cullen V1

Amanda Cullen

Senior Associate
HB Final

Hana Bailey

Senior Consultant
PA Final

Paul Armitage

Head of DC
DJ F Inal

Daniel Jacobson

Principal Consultant
Mark dallaway

Mark Dallaway

Senior Associate
KEM Final

Katherine Milton

Principal Consultant

Testimonials

We appointed Muse to step in when our long-standing Pensions Manager announced his retirement. Their team managed to get up to speed quickly, complete an effective handover and ensure our day-to-day business continues to run, whilst at the same time helping us select, appoint and transition to a new administrator. Muse has become a key part of our team, coordinating activities across advisers. The Muse team has spotted opportunities to bring governance and market insight into the day to day management of our schemes. We feel we are in good hands and, importantly, enjoy working together.
Independent Chair of Trustees, John Laing
We appointed Muse through a competitive tender to support our actuarial selection process as a result of the thoroughness of their approach, their deep knowledge of the market and value for money. Their support was invaluable in helping us to concentrate on what would make the difference for us from our Actuary so that we could make the selection from some very strong candidates. The team was flexible and approachable; they managed the project for us professionally to ensure that the candidate firms were well briefed and engaged with the project. Muse played an important part in enabling us to select a firm best suited to our requirements and ways of working.
Trustee Secretary, States of Jersey Pension Schemes
Muse Advisory carried out a review of our governance. The team were good to work with and worked constructively with our trustees, the pensions team, company representatives and our advisers. We invited them back to facilitate our trustee strategy which was also well received. We value their expertise, independence and range of relevant skills.
Trustee Chair, Rolls-Royce UK Pension Fund

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