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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 3 Apr 2024

5 key takeaways from our ORA webinar

If you were able to join our webinar, we hope you found some of the insights and experience shared by DHL and AIB helpful. If you weren’t able to make it, here are 5 key takeaways to consider in relation to the ORA

Musings | 19 Mar 2024

How often should you review your advisers for good governance?

Trustees have a lot of responsibility. Having advisers and suppliers is part and parcel of the role, but how often should those advisers and suppliers be reviewed?

Musings | 14 Mar 2024

Five top tips for building a partnership with your administrator

Good administration is like a team sport - trustees and administrators working together to achieve a stronger outcome. Here's our top tips for building a partnership with your administrator.

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Danuta Nott

Business Support Manager
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Liza Sinclair

Senior Consultant
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Steve Hammer

Trustee Secretary
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Lindsay Hawkins

Director
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Tammy King

Head of People
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Katherine Milton

Senior Consultant
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Barry Mack

Director
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Hamida Dadd

Analyst
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Geoff Francis

Senior Consultant
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Amanda Cullen

Senior Associate
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Margs Harvey

Business Administrator
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Mark Dallaway

Senior Associate
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Adrian Cooper

Head of Market Engagement
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Robert Plumb

Senior Associate
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Kate Maloney

Client Director
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Kneale Jefferis

Administrator
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Jo Fellowes

Director
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Becca Downing

Analyst
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Tom Oakley

Consultant
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Katy Wilkinson

Consultant
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Aliza Bashir

Analyst
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Evalinde Eelens

Senior Associate
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Emma Rogers

Senior Consultant
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Alan Simpson

Financial Controller
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Antonella Sferrino

Associate
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Ian McQuade

CEO
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Reece Eley

Analyst
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Hana Bailey

Senior Consultant
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Rosanne Corbett

Director
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Robyn Cowan

Consultant
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Pamjit Virdi

Consultant
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Emma Beard

Senior Consultant
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Cindy Dadier

Business Manager
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Daniel Jacobson

Senior Consultant
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Claire Wallis

Consultant

Testimonials

Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc
Muse helped us work with our administrator to deliver our transformation programme. They challenged them and asked questions we hadn’t considered. We wouldn’t have achieved the change we needed without the support and experience of the Muse team.
Pension Strategy Manager, CYBG plc
Muse worked skillfully with the trustees, our advisers and our main Company contacts to help us review trustee board effectiveness and provide independent insights. Muse set their report in a strategic context for the scheme and it was evident Muse understood our unique challenges as well as comparisons to peer schemes. They framed proportionate views and made clear recommendations for actions that we are now taking forward. It has been a good piece of work, and worthwhile. It will help us work with the Company to make further progress on the scheme. The other trustees had not experienced an effectiveness review; they found it easy to work with Muse and engaged well with the trustee board’s discussion of the report findings.
Independent Trustee Chair, QinetiQ Pension Scheme

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