Think independently
…act effectively

Muse Down Hall 269

Our Services

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

Download Read more >

Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

Download Read more >

Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

Download Read more >

The Team

BM Final

Barry Mack

Director
KM Final

Kate Maloney

Client Director
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
EMR Final

Ellen Ratcliffe

Principal Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
CC Final

Clare Chilton

Consultant
Alan S Final

Alan Simpson

Financial Controller
AJB Final

Adam Barker

Project Manager
JF final

Jo Fellowes

Director
ADC Final

Adrian Cooper

Head of Market Engagement

Stuart Murdoch

Consultant
CW Final

Claire Wallis

Consultant
KEM Final

Katherine Milton

Principal Consultant
A JM Final

Auline-Jean Melbourne

Associate
AS Final

Antonella Sferrino

Associate
AC Final

Amanda Cullen

Senior Associate
HB Final

Hana Bailey

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
TO Final

Tom Oakley

Consultant

Haydn Williams

Project Analyst
TB Final

Tony Brown

Consultant
PV Final

Pamjit Virdi

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
MH Final

Margs Harvey

Business Administrator
PA Final

Paul Armitage

Head of DC
DJ F Inal

Daniel Jacobson

Principal Consultant
CD Final

Cindy Dadier

Head of Operations
EB Final

Emma Beard

Senior Consultant
Adam Chate 4787

Adam Chate

Senior Consultant

Muhammed Ansar

Project Analyst

Paul McBride

Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
OD Final

Olivia Devereese

Project Manager
ER Final

Emma Rogers

Senior Consultant
KW Final

Katy Wilkinson

Consultant

Callum Taylor

Analyst
RP Final

Robert Plumb

Senior Associate
KJ Final

Kneale Jefferis

Administrator

Laura Ospina-Castro

Junior Consultant
RC Final

Rosanne Corbett

Director
TK Final

Tammy King

Head of People

Peter Shaw

Principal
RC

Robyn Cowan

Senior Consultant
IM Final

Ian McQuade

CEO
RE Final

Reece Eley

Junior Consultant

Testimonials

It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited
Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General
Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.
Head of Staff Pensions Management, Prudential Staff Pension Scheme

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Click here to start the conversation today
Have a problem that needs solving?
PASA
Cyber essentials plus
Mitigo CRM RGB