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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

TO Final

Tom Oakley

Consultant

Muhammed Ansar

Project Analyst
RC

Robyn Cowan

Senior Consultant

Callum Taylor

Analyst
RC Final

Rosanne Corbett

Director
Alan S Final

Alan Simpson

Financial Controller
KM Final

Kate Maloney

Client Director
MH Final

Margs Harvey

Business Administrator
A JM Final

Auline-Jean Melbourne

Associate
OD Final

Olivia Devereese

Project Manager
AJB Final

Adam Barker

Project Manager
TK Final

Tammy King

Head of People
RE Final

Reece Eley

Junior Consultant
JF final

Jo Fellowes

Director

Paul McBride

Associate
BM Final

Barry Mack

Director
CW Final

Claire Wallis

Consultant
DN Final

Danuta Nott

Business Support Manager

Haydn Williams

Project Analyst
Ryan P Final

Ryan Perrin

IT Support Apprentice
DJ F Inal

Daniel Jacobson

Principal Consultant
PV Final

Pamjit Virdi

Consultant
HB Final

Hana Bailey

Senior Consultant
IM Final

Ian McQuade

CEO
PA Final

Paul Armitage

Head of DC

Hamida Dadd

Analyst
ADC Final

Adrian Cooper

Head of Market Engagement
AC Final

Amanda Cullen

Senior Associate
SJH Final

Sharon Hine

HR & Business Support Administrator
AS Final

Antonella Sferrino

Associate
TB Final

Tony Brown

Consultant
KJ Final

Kneale Jefferis

Administrator
EMR Final

Ellen Ratcliffe

Principal Consultant
ER Final

Emma Rogers

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
KW Final

Katy Wilkinson

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
RP Final

Robert Plumb

Senior Associate
AB Final

Aliza Bashir

Analyst
EB Final

Emma Beard

Senior Consultant
SH Final

Steve Hammer

Trustee Secretary
CC Final

Clare Chilton

Consultant
Mark dallaway

Mark Dallaway

Senior Associate

Testimonials

Muse took over as a fully outsourced pensions department on the retirement of our long-standing Pensions Director. We were concerned about losing Scheme knowledge, acquired over many years, but we have been delighted with Muse’s work. Their team approach mitigated our key man risk and, throughout their time with us, they have been reliable and professional, always keeping the regular business-as-usual cycle moving as well as helping us navigate more sensitive issues. The chemistry is good and they work as though they are our in-house pensions department. We appreciate their thoroughness and professionalism and feel well-supported in all areas of work.
Chairman of the Trustee Board, Xerox Pension Scheme
Muse Advisory supported the Trustees through the process of reviewing their full service pension provider. They provided the subject matter expertise, and worked seamlessly alongside our in-house procurement team, to help us identify a high-quality solution that met both our technical and commercial requirements, delivering great value for the scheme and members, as well as the sponsor.
Group Financial Controller, Riverside
Muse helped us to agree a future investment governance model appropriate for our organisation. They have deep knowledge of the advisory and fiduciary management market and we were impressed with how well they listened to all views, helped us consider all the options and, importantly, obtain buy in from all key stakeholders.
Chair of Trustees, Reed Elsevier Pension Trustee Limited

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