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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 28 Sept 2026

Concentration risk in trustee services

What happens when a significant proportion of a scheme’s knowledge, governance activity and institutional memory becomes concentrated within a single organisation? Katherine Milton, who is part of our outsourced pensions management leadership team, looks at some of the challenges with concentration risk and outlines the key questions that trustees need to ask when assessing supplier concentration risk.

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Musings | 28 Sept 2026

Private markets in UK pension defaults

Private markets could be a valuable addition to UK pension scheme default funds, especially for members who are many years from retirement. This area, however, is not without its challenges. In this article, Paul Armitage, Head of DC at Muse, looks at what this means for charges and member communications.  

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Musings | 28 Sept 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Alan S Final

Alan Simpson

Financial Controller
RC

Robyn Cowan

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
CC Final

Clare Chilton

Consultant
AS Final

Antonella Sferrino

Associate

Stefan Ambrose

Administrator

Laura Ospina-Castro

Junior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
HB Final

Hana Bailey

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
TK Final

Tammy King

Head of People
KJ Final

Kneale Jefferis

Administrator
ER Final

Emma Rogers

Senior Consultant
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KEM Final

Katherine Milton

Principal Consultant
KW Final

Katy Wilkinson

Consultant

Muhammed Ansar

Project Analyst
RE Final

Reece Eley

Junior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
AJB Final

Adam Barker

Project Manager
Adam Chate

Adam Chate

Senior Consultant

Haydn Williams

Project Analyst
PV Final

Pamjit Virdi

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
EB Final

Emma Beard

Senior Consultant
IM Final

Ian McQuade

CEO
RC Final

Rosanne Corbett

Director

Iulia Chiorean

Administrator
Mark dallaway

Mark Dallaway

Senior Associate
KM Final

Kate Maloney

Client Director
PA Final

Paul Armitage

Head of DC
JF final

Jo Fellowes

Director
TO Final

Tom Oakley

Consultant
OD Final

Olivia Devereese

Project Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant

Paul McBride

Associate

Callum Taylor

Analyst
CW Final

Claire Wallis

Consultant
TB Final

Tony Brown

Consultant

Peter Shaw

Principal

Cameron Halsall

Analyst
S Murdoch Headshot

Stuart Murdoch

Consultant
RP Final

Robert Plumb

Senior Associate

Pemmy Opeaye

Analyst
CD Final

Cindy Dadier

Head of Operations
MH Final

Margs Harvey

Business Administrator
Amanda Cullen V1

Amanda Cullen

Senior Associate

Testimonials

Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General
It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.
UK Group Pensions Manager, Total
We appointed Muse because of their depth and breadth of knowledge of the pension administration market and their independence. Having an adviser who has such level of experience is critical. Muse helped ensure that the Trustees were confident in the decision they took when selecting their third party administrator. Many implementation projects over-promise and under-deliver. Muse provided expert guidance, alongside our own internal project management function and the third party administrator, to ensure a successful implementation that delivered the planned level of automation from day 1. I would confidently recommend Muse Advisory to other Trustee Boards.
Trustee Director, RBS Pension Trustee Limited

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