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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

Ryan P Final

Ryan Perrin

IT Support Apprentice
Mark dallaway

Mark Dallaway

Senior Associate

Haydn Williams

Project Analyst
KW Final

Katy Wilkinson

Consultant
AB Final

Aliza Bashir

Analyst
DN Final

Danuta Nott

Business Support Manager
RC

Robyn Cowan

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
KEM Final

Katherine Milton

Principal Consultant
SH Final

Steve Hammer

Trustee Secretary
DJ F Inal

Daniel Jacobson

Principal Consultant
CD Final

Cindy Dadier

Head of Operations
RC Final

Rosanne Corbett

Director
AS Final

Antonella Sferrino

Associate

Muhammed Ansar

Project Analyst

Hamida Dadd

Analyst
IM Final

Ian McQuade

CEO
RE Final

Reece Eley

Junior Consultant
OD Final

Olivia Devereese

Project Manager
KM Final

Kate Maloney

Client Director
BM Final

Barry Mack

Director
MH Final

Margs Harvey

Business Administrator
TB Final

Tony Brown

Consultant
HB Final

Hana Bailey

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
RP Final

Robert Plumb

Senior Associate
A JM Final

Auline-Jean Melbourne

Associate
JF final

Jo Fellowes

Director
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
AJB Final

Adam Barker

Project Manager

Callum Taylor

Analyst
EMR Final

Ellen Ratcliffe

Principal Consultant
CW Final

Claire Wallis

Consultant
PV Final

Pamjit Virdi

Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
PA Final

Paul Armitage

Head of DC
KJ Final

Kneale Jefferis

Administrator
ADC Final

Adrian Cooper

Head of Market Engagement
EB Final

Emma Beard

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
TK Final

Tammy King

Head of People
CC Final

Clare Chilton

Consultant

Paul McBride

Associate
TO Final

Tom Oakley

Consultant

Testimonials

Muse Advisory supported the Trustees through the process of reviewing their full service pension provider. They provided the subject matter expertise, and worked seamlessly alongside our in-house procurement team, to help us identify a high-quality solution that met both our technical and commercial requirements, delivering great value for the scheme and members, as well as the sponsor.
Group Financial Controller, Riverside
Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
It was a pleasure to work with Muse on our Administrator selection process. As we were outsourcing for the first time, which is particularly challenging, their insight into the market and the administrators we saw, guiding us through the minefield of selection, gave us confidence that we were making the most informed decision. Muse’s process was pragmatic and effective, always considerate of the circumstances of the in-house team. We continued to rely on Muse’s support particularly throughout the contracting stage where their knowledge & experience proved invaluable as well as the transition stage; they challenged the administrator and asked the questions we didn’t know to ask. I would have no hesitation in recommending them.
Trustee Director, Molins UK Pension Fund Trustee Limited

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