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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

IM Final

Ian McQuade

CEO

Callum Taylor

Analyst
KM Final

Kate Maloney

Client Director

Muhammed Ansar

Project Analyst
TO Final

Tom Oakley

Consultant
KEM Final

Katherine Milton

Principal Consultant

Paul McBride

Associate
EMR Final

Ellen Ratcliffe

Principal Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
Alan S Final

Alan Simpson

Financial Controller
CW Final

Claire Wallis

Consultant
TK Final

Tammy King

Head of People
AB Final

Aliza Bashir

Analyst
KJ Final

Kneale Jefferis

Administrator
SH Final

Steve Hammer

Trustee Secretary
DN Final

Danuta Nott

Business Support Manager

Haydn Williams

Project Analyst
Sharon Hine

Sharon Hine

HR & Business Support Administrator
AC Final

Amanda Cullen

Senior Associate
PV Final

Pamjit Virdi

Consultant
A JM Final

Auline-Jean Melbourne

Associate
Mark dallaway

Mark Dallaway

Senior Associate
HB Final

Hana Bailey

Senior Consultant
AS Final

Antonella Sferrino

Associate
ER Final

Emma Rogers

Senior Consultant
MH Final

Margs Harvey

Business Administrator
AJB Final

Adam Barker

Project Manager
TB Final

Tony Brown

Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
EB Final

Emma Beard

Senior Consultant
PA Final

Paul Armitage

Head of DC
CC Final

Clare Chilton

Consultant
RC

Robyn Cowan

Senior Consultant
RC Final

Rosanne Corbett

Director
BM Final

Barry Mack

Director
CD Final

Cindy Dadier

Head of Operations
ADC Final

Adrian Cooper

Head of Market Engagement
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RE Final

Reece Eley

Junior Consultant
JF final

Jo Fellowes

Director
RP Final

Robert Plumb

Senior Associate

Hamida Dadd

Analyst
OD Final

Olivia Devereese

Project Manager
KW Final

Katy Wilkinson

Consultant

Testimonials

Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General
Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited
Muse Advisory carried out a review of our governance. The team were good to work with and worked constructively with our trustees, the pensions team, company representatives and our advisers. We invited them back to facilitate our trustee strategy which was also well received. We value their expertise, independence and range of relevant skills.
Trustee Chair, Rolls-Royce UK Pension Fund

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