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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

Mark dallaway

Mark Dallaway

Senior Associate
AS Final

Antonella Sferrino

Associate
HB Final

Hana Bailey

Senior Consultant
KM Final

Kate Maloney

Client Director
TB Final

Tony Brown

Consultant
OD Final

Olivia Devereese

Project Manager
SH Final

Steve Hammer

Trustee Secretary
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
BM Final

Barry Mack

Director
DN Final

Danuta Nott

Business Support Manager
AB Final

Aliza Bashir

Analyst
Ryan P Final

Ryan Perrin

IT Support Apprentice
RE Final

Reece Eley

Junior Consultant
ER Final

Emma Rogers

Senior Consultant
PV Final

Pamjit Virdi

Consultant
CC Final

Clare Chilton

Consultant
AJB Final

Adam Barker

Project Manager
SJH Final

Sharon Hine

HR & Business Support Administrator
CD Final

Cindy Dadier

Head of Operations
KJ Final

Kneale Jefferis

Administrator
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
JF final

Jo Fellowes

Director
IM Final

Ian McQuade

CEO
ADC Final

Adrian Cooper

Head of Market Engagement
KW Final

Katy Wilkinson

Consultant
DJ F Inal

Daniel Jacobson

Senior Consultant
EMR Final

Ellen Ratcliffe

Senior Consultant

Paul McBride

Associate
AC Final

Amanda Cullen

Senior Associate
KEM Final

Katherine Milton

Senior Consultant
TO Final

Tom Oakley

Consultant
Alan S Final

Alan Simpson

Financial Controller
RP Final

Robert Plumb

Senior Associate
PA Final

Paul Armitage

Head of DC
CW Final

Claire Wallis

Consultant

Callum Taylor

Analyst
A JM Final

Auline-Jean Melbourne

Associate

Hamida Dadd

Analyst
MH Final

Margs Harvey

Business Administrator
EE 1

Evalinde Eelens

Senior Associate
RC Final

Rosanne Corbett

Director
EB Final

Emma Beard

Senior Consultant
RC

Robyn Cowan

Senior Consultant
TK Final

Tammy King

Head of People

Testimonials

With the support of Muse's professional team our recent FM selection project delivered as expected and so much more. Muse was able to translate our scheme's unique characteristics and ambitions in to specific and practical service requirements. This meant that we were able to select the best fit provider; a firm who then already understood us and was well matched to our scheme's requirements.
Chair of Trustees, Northrop Grumman UK Pension Scheme
Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions
Muse carried out an effectiveness review for both of our scheme trustee boards and ran a joint board workshop on the findings and helped our trustees agree actions. An external review and the workshop were ‘firsts’ for us, we wanted to get it right. We chose Muse because of their experience and independence. Their team were very skilled in helping our trustees take stock and reflect, challenging us to think about future effectiveness and bringing wider knowledge of trustee practice and corporate governance. Muse really delivered well on the work.
Pension and Benefits Partner, LV= Pension Trustee Limited

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