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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

CC Final

Clare Chilton

Consultant
CW Final

Claire Wallis

Consultant
OD Final

Olivia Devereese

Project Manager
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
RP Final

Robert Plumb

Senior Associate
AS Final

Antonella Sferrino

Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
EMR Final

Ellen Ratcliffe

Principal Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RC Final

Rosanne Corbett

Director
ADC Final

Adrian Cooper

Head of Market Engagement
CD Final

Cindy Dadier

Head of Operations
SH Final

Steve Hammer

Trustee Secretary
TO Final

Tom Oakley

Consultant
EB Final

Emma Beard

Senior Consultant
KW Final

Katy Wilkinson

Consultant
RE Final

Reece Eley

Junior Consultant
TB Final

Tony Brown

Consultant
KJ Final

Kneale Jefferis

Administrator
MH Final

Margs Harvey

Business Administrator
AC Final

Amanda Cullen

Senior Associate
A JM Final

Auline-Jean Melbourne

Associate
TK Final

Tammy King

Head of People
AJB Final

Adam Barker

Project Manager
RC

Robyn Cowan

Senior Consultant
JF final

Jo Fellowes

Director
KM Final

Kate Maloney

Client Director
ER Final

Emma Rogers

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
KEM Final

Katherine Milton

Principal Consultant
PV Final

Pamjit Virdi

Consultant
AB Final

Aliza Bashir

Analyst
Alan S Final

Alan Simpson

Financial Controller
HB Final

Hana Bailey

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
BM Final

Barry Mack

Director
PA Final

Paul Armitage

Head of DC
IM Final

Ian McQuade

CEO
DJ F Inal

Daniel Jacobson

Principal Consultant

Testimonials

We appointed Muse Advisory for our first external review of board effectiveness. It was undertaken independently by Muse in line with good practice under the UK corporate governance code whilst recognising we are a young organisation building the business for our LGPS shareholders. It was a thorough process but not at all disruptive, with strong involvement of Board, Executive and wider stakeholders. There was a lot of relevant feedback with useful ideas in the Muse report, with a clear presentation of the findings enabling us to discuss and agree the actions to take forward. Overall, it has been a comprehensive and insightful piece of work by Muse.
Chair, Border to Cost Pensions Partnership
Knowing that commercial links may exist between some consultants and pension service providers, it was Muse’s clear independence that made the difference for us. Firstly, they helped us to consider the different types of DC scheme available, without having a particular product that they were looking to sell. On the second occasion, we were considering Fiduciary Management. Muse helped us understand the pros and cons of Fiduciary Management compared with our current service. Whilst we didn’t move to Fiduciary Management, we did make changes to the way that we work with our appointed investment consultant.
Former Group Head of HR, Drax Group plc
When we selected Muse as our Risk Key Function Holder, we were looking for something special that would add value to the Scheme by constructively challenging our perspective. We were not disappointed.
Chair of Trustees, large Irish DC Scheme

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