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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 30 Jul 2026

Roundtable: The Evolving DC Landscape

We brought together Heads of Pensions, Trustees, and specialists from legal, communications and beyond to discuss the evolving DC landscape focusing on three key topics: consolidation, default retirement and targeted support.

Case studies | 30 Jul 2026

DC Adviser Review: A second opinion counts

We were approached by a trustee board of a large blue-chip company whose DC investment consultant had been in role for several years. The trustee board had gone through several changes in service contacts at the consultant and had gradually lost confidence in the advice being put forward on the investment aspects of the DC section. It’s worth noting however that the trustee board felt that the scheme’s default fund was in good shape after it had gone through a series of evolutions.

Musings | 23 Jun 2026

It’s Good to Talk. Isn’t It?

A certain advertising strapline once said, ‘It’s Good to Talk’. And it is. But when it comes to pensions administration, it’s more of a case that we need to talk and especially when it comes to scams. We need to talk about how we talk to members and the language we use not only to improve the member experience generally, but also very specifically to limit the risks of members being scammed.

RC Final

Rosanne Corbett

Director
DN Final

Danuta Nott

Business Support Manager
PA Final

Paul Armitage

Head of DC
TO Final

Tom Oakley

Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
EMR Final

Ellen Ratcliffe

Principal Consultant
A JM Final

Auline-Jean Melbourne

Associate
AJB Final

Adam Barker

Project Manager
Adam Chate

Adam Chate

Senior Consultant
EB Final

Emma Beard

Senior Consultant
S Murdoch Headshot

Stuart Murdoch

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
RE Final

Reece Eley

Junior Consultant
IM Final

Ian McQuade

CEO
KEM Final

Katherine Milton

Principal Consultant
RP Final

Robert Plumb

Senior Associate
OD Final

Olivia Devereese

Project Manager
KW Final

Katy Wilkinson

Consultant
BM Final

Barry Mack

Director
MH Final

Margs Harvey

Business Administrator
ADC Final

Adrian Cooper

Head of Market Engagement
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
PV Final

Pamjit Virdi

Senior Consultant
AS Final

Antonella Sferrino

Associate
KM Final

Kate Maloney

Client Director
CC Final

Clare Chilton

Consultant
TB Final

Tony Brown

Consultant
KJ Final

Kneale Jefferis

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
CW Final

Claire Wallis

Consultant
RC

Robyn Cowan

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
DJ F Inal

Daniel Jacobson

Principal Consultant
Amanda Cullen V1

Amanda Cullen

Senior Associate
JF final

Jo Fellowes

Director
ER Final

Emma Rogers

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
CD Final

Cindy Dadier

Head of Operations
TK Final

Tammy King

Head of People

Testimonials

We engaged Muse, in advance of our administration contract renewal, to review the service and contractual terms and ensure we received overall value for money from our third party administrator. I was delighted with the outcome and the material improvement we achieved.
Former Head of Pensions, Vodafone
Muse has provided us with a comprehensive framework to help assess the effectiveness of our existing system of governance and to challenge our existing approach to risk management. With Muse’s guidance, we are expecting to see a number of improvements to our risk management framework which will put us in a strong position for when TPR’s Single Code comes into force. Muse has helped us to identify and resolve gaps in our governance structure underpinning our risk management framework. In particular, by aligning our risk management framework with our strategy, the Trustee Board is supported in achieving its objectives.
Head of Trustee Governance, DHL Pensions
Muse was a highly valued resource to both the Trustee and our executive team. They helped us focus on our strategic priorities, whilst also helping the team deliver and move the scheme towards its goals. Along with this, they were a safe pair of hands delivering the regular business-as-usual work in the quarterly cycles. We enjoyed working together and appreciated their pragmatism and wider market views. Muse's team has added value at various levels of the organisation and helped us through a period of significant change.
CEO, National Grid - Trustee Executive Limited

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