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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 17 Apr 2026

Roundtable: Effective Pensions Administration

What is the ‘utopia’ for pensions administration? That was the theme for our latest Pensions Leaders dinner, which brought together a mix of professional trustees, Heads of Pensions and representatives from administration providers to share knowledge, ideas and wisdom on what effective administration should look like in 2030 and beyond. It was a lively discussion and we’ve provided a summary of the key points and takeaways.

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Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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The Team

Cindy Dadier

Head of Operations

Katy Wilkinson

Consultant

Emma Beard

Senior Consultant

Daniel Jacobson

Principal Consultant

Barry Mack

Director

Ian McQuade

CEO

Auline-Jean Melbourne

Associate

Kneale Jefferis

Administrator

Robert Plumb

Senior Associate

Hana Bailey

Senior Consultant

Emma Rogers

Senior Consultant

Kate Maloney

Client Director

Rosanne Corbett

Director

Paul Armitage

Head of DC

Clare Chilton

Consultant

Reece Eley

Junior Consultant

Tony Brown

Consultant

Danuta Nott

Business Support Manager

Olivia Devereese

Project Manager

Steve Hammer

Trustee Secretary

Aliza Bashir

Analyst

Claire Wallis

Consultant

Amanda Cullen

Senior Associate

Antonella Sferrino

Associate

Pamjit Virdi

Consultant

Paul McBride

Associate

Margs Harvey

Business Administrator

Adam Barker

Project Manager

Adrian Cooper

Head of Market Engagement

Haydn Williams

Project Analyst

Mark Dallaway

Senior Associate

Muse heads March 579 Edit

Geoff Francis

Senior Consultant

Tammy King

Head of People

Jo Fellowes

Director

Ellen Ratcliffe

Principal Consultant

Ryan Perrin

IT Support Apprentice

Hamida Dadd

Analyst

Callum Taylor

Analyst

Alan Simpson

Financial Controller

Muhammed Ansar

Project Analyst

Tom Oakley

Consultant

Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Sharon Hine

HR & Business Support Administrator

Robyn Cowan

Senior Consultant

Katherine Milton

Principal Consultant

Testimonials

It was great working with Muse and if we undertake another review we will most definitely be in touch. We could not have got through this without Muse.

UK Group Pensions Manager, Total

Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.

Head of DC Sales, Legal & General

We selected Muse to help us review our DC consultant, largely because of their in-depth market knowledge and well-run selection process. Stacy used her own DC experience to help us define our requirements, and worked well with our Trustees and in-house team.

Pension Scheme Secretary, Aviva Staff Pension Scheme

Helping Trustees and Companies to better govern their pension schemes

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