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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

A JM Final

Auline-Jean Melbourne

Associate
RC Final

Rosanne Corbett

Director
AC Final

Amanda Cullen

Senior Associate
MH Final

Margs Harvey

Business Administrator
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
TB Final

Tony Brown

Consultant
DN Final

Danuta Nott

Business Support Manager
DJ F Inal

Daniel Jacobson

Principal Consultant
CC Final

Clare Chilton

Consultant
RC

Robyn Cowan

Senior Consultant
BM Final

Barry Mack

Director
EMR Final

Ellen Ratcliffe

Principal Consultant
EB Final

Emma Beard

Senior Consultant
RE Final

Reece Eley

Junior Consultant
OD Final

Olivia Devereese

Project Manager
IM Final

Ian McQuade

CEO
SJH Final

Sharon Hine

HR & Business Support Administrator
PA Final

Paul Armitage

Head of DC
TO Final

Tom Oakley

Consultant
PV Final

Pamjit Virdi

Consultant
RP Final

Robert Plumb

Senior Associate
TK Final

Tammy King

Head of People
KEM Final

Katherine Milton

Principal Consultant
KJ Final

Kneale Jefferis

Administrator
AB Final

Aliza Bashir

Analyst
HB Final

Hana Bailey

Senior Consultant
KW Final

Katy Wilkinson

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
Ryan P Final

Ryan Perrin

IT Support Apprentice
SH Final

Steve Hammer

Trustee Secretary
AJB Final

Adam Barker

Project Manager
CD Final

Cindy Dadier

Head of Operations
Alan S Final

Alan Simpson

Financial Controller
KM Final

Kate Maloney

Client Director
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
AS Final

Antonella Sferrino

Associate
CW Final

Claire Wallis

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
JF final

Jo Fellowes

Director

Testimonials

Muse Advisory carried out a review of our governance. The team were good to work with and worked constructively with our trustees, the pensions team, company representatives and our advisers. We invited them back to facilitate our trustee strategy which was also well received. We value their expertise, independence and range of relevant skills.
Trustee Chair, Rolls-Royce UK Pension Fund
When we needed external facilitation for a strategy orientated governance review, Julia and her colleagues at Muse Advisory understood just what was required. As a result of their considerable sector knowledge and experience they were able to hit the ground running and work with the Trustees to achieve their objectives in an efficient and effective manner.
Chair of Trustees, Nationwide Pension Fund
Muse provided interim scheme secretarial services to the RNIB Retirement Benefits Scheme for a period of six months, taking over with very little handover and no prior scheme knowledge. Rosanne and Tom hit the ground running and did an incredible job to get up to speed as quickly as they did. Their secretarial services have been excellent, however it’s the executive services they have provided that have gone beyond our expectations. They have provided an all-round governance and strategic planning service which has made an immeasurable difference and for which we are very grateful. Muse has provided a comprehensive handover to the new Scheme Secretary, which will allow him to continue their work and complete the overhaul of the Scheme’s governance.
Where we are six months on from Muse taking up the role isn’t a step change difference, it’s a quantum leap. Rosanne and Tom have made my life easier as Trustee Chair and gained the trust and confidence of the trustees, enabling us to be more non-executive. We now have an agreed strategic direction. Importantly, we have a plan to reach it and a well-constructed business plan, risk register and operational work plan to help us keep on top of the big issues and risks and make best use of our advisers. They’ve made a big difference not just to the trustees but to members who will benefit from the governance changes.
Trustee Chair, RNIB Retirement Benefits Scheme

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