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Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

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Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

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Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

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The Team

CW Final

Claire Wallis

Consultant

Hamida Dadd

Analyst
DJ F Inal

Daniel Jacobson

Senior Consultant
AJB Final

Adam Barker

Project Manager
CD Final

Cindy Dadier

Head of Operations

Paul McBride

Associate
Alan S Final

Alan Simpson

Financial Controller
KEM Final

Katherine Milton

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
HB Final

Hana Bailey

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
Ryan P Final

Ryan Perrin

IT Support Apprentice
PA Final

Paul Armitage

Head of DC
ER Final

Emma Rogers

Senior Consultant
AS Final

Antonella Sferrino

Associate
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
MH Final

Margs Harvey

Business Administrator
EE 1

Evalinde Eelens

Senior Associate
RE Final

Reece Eley

Junior Consultant

Callum Taylor

Analyst
JF final

Jo Fellowes

Director
BM Final

Barry Mack

Director
OD Final

Olivia Devereese

Project Manager
TK Final

Tammy King

Head of People
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KM Final

Kate Maloney

Client Director
CC Final

Clare Chilton

Consultant
DN Final

Danuta Nott

Business Support Manager
EMR Final

Ellen Ratcliffe

Senior Consultant
RC

Robyn Cowan

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
Mark dallaway

Mark Dallaway

Senior Associate
PV Final

Pamjit Virdi

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
KW Final

Katy Wilkinson

Consultant
EB Final

Emma Beard

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
RP Final

Robert Plumb

Senior Associate
SH Final

Steve Hammer

Trustee Secretary
IM Final

Ian McQuade

CEO
TO Final

Tom Oakley

Consultant
AB Final

Aliza Bashir

Analyst
TB Final

Tony Brown

Consultant
RC Final

Rosanne Corbett

Director

Testimonials

Rosanne and Julia facilitated an online session for the Trustee Board on strategic planning and agreeing our objectives for member experience, considering administration service delivery and member communications and engagement. It was a focused, positive and engaging session despite it having to be held online rather than face to face as we’d planned. It helped us make progress and we had a meaningful discussion as a board. All the trustee directors were able to share candid views and ideas on what is important to us as a board and to members. We got a lot of value out of it - and more to the point now have a basis to agree long-term non-financial objectives for the pension scheme.
Chair and Trustee Director, National Grid Electricity Group Trustee Limited
Muse Advisory supported the Trustees through the process of reviewing their full service pension provider. They provided the subject matter expertise, and worked seamlessly alongside our in-house procurement team, to help us identify a high-quality solution that met both our technical and commercial requirements, delivering great value for the scheme and members, as well as the sponsor.
Group Financial Controller, Riverside
We appointed Muse through a competitive tender to support our actuarial selection process as a result of the thoroughness of their approach, their deep knowledge of the market and value for money. Their support was invaluable in helping us to concentrate on what would make the difference for us from our Actuary so that we could make the selection from some very strong candidates. The team was flexible and approachable; they managed the project for us professionally to ensure that the candidate firms were well briefed and engaged with the project. Muse played an important part in enabling us to select a firm best suited to our requirements and ways of working.
Trustee Secretary, States of Jersey Pension Schemes

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