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Muse Down Hall 269

Knowledge hub

Check out one of our recent thought pieces below, or dive into our knowledge hub to see the latest thinking from across the Muse team!

Musings | 12 Mar 2026

Grand designs

Olivia Devereese looks at what makes a good project manager and highlights why it’s important to control change. Governance frameworks around projects brings structure and ensures milestones are met.

Musings | 12 Mar 2026

AI governance

Artificial Intelligence (AI) is driving considerable change across many industries, including pensions, and whilst there are significant potential benefits available, the risks are real as well. Jo Fellowes explores where AI is currently being used and developed in the pensions industry and considers the changes in Trustee governance required to oversee data, security and cyber risk as AI use continues to evolve.

Musings | 12 Mar 2026

The key risks for Trustee Boards may not be what you think

We all know that the world is changing – and changing more quickly than ever. Everywhere we look we see evidence of this – geopolitics, climate change, AI are just three areas where the status quo is not what it was a year or even a month ago. How can Trustee Boards address such significant change? In this case study by Amanda Cullen, we shine a light on what worked well when working with a Trustee Board on their strategic thinking.

ADC Final

Adrian Cooper

Head of Market Engagement
AS Final

Antonella Sferrino

Associate
DJ F Inal

Daniel Jacobson

Senior Consultant
JF final

Jo Fellowes

Director
PV Final

Pamjit Virdi

Consultant
AC Final

Amanda Cullen

Senior Associate
KW Final

Katy Wilkinson

Consultant
OD Final

Olivia Devereese

Project Manager
KM Final

Kate Maloney

Client Director
KJ Final

Kneale Jefferis

Administrator
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KEM Final

Katherine Milton

Senior Consultant
CW Final

Claire Wallis

Consultant
DN Final

Danuta Nott

Business Support Manager
RE Final

Reece Eley

Junior Consultant
CD Final

Cindy Dadier

Head of Operations
CC Final

Clare Chilton

Consultant
Mark dallaway

Mark Dallaway

Senior Associate
ER Final

Emma Rogers

Senior Consultant
PA Final

Paul Armitage

Head of DC
EB Final

Emma Beard

Senior Consultant
BM Final

Barry Mack

Director
EMR Final

Ellen Ratcliffe

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
AJB Final

Adam Barker

Project Manager
HB Final

Hana Bailey

Senior Consultant
SJH Final

Sharon Hine

HR & Business Support Administrator
RC

Robyn Cowan

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
TO Final

Tom Oakley

Consultant
MH Final

Margs Harvey

Business Administrator
EE 1

Evalinde Eelens

Senior Associate
TB Final

Tony Brown

Consultant
AB Final

Aliza Bashir

Analyst
RP Final

Robert Plumb

Senior Associate
IM Final

Ian McQuade

CEO
TK Final

Tammy King

Head of People
Alan S Final

Alan Simpson

Financial Controller
RC Final

Rosanne Corbett

Director
SH Final

Steve Hammer

Trustee Secretary
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant

Testimonials

Muse Advisory's objective assessment of the effectiveness of the Trustee Board's governance arrangements was well received. They also helped us map roles and responsibilities succinctly and with clarity.
UK Pensions Manager, BAT UK Pension Fund
Muse run very bespoke, organised and professional selection exercises. We enjoy working with Stacy and the team as their independence encourages sharing of information and a strong working relationship.
Head of DC Sales, Legal & General
We have very much valued working with Muse in a review of our pension administration arrangements. The Muse team was incredibly helpful in helping us prepare for the review, in guiding us through the various assessment stages, and in helping us to get to the right decision for our Schemes. The documentation produced during the process, from the RfP itself, through to the reporting in support of the decision making process, has been first class. I would like to offer my sincere thanks and gratitude for all of the hard work, commitment and support. The Muse team were an absolute delight to work in partnership with, on what could potentially have been a difficult programme.
Group Head of Pensions & Benefits, DMGT

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