Knowledge Hub

Muse Down Hall 579

Check out some of our latest insights into the happenings in the market and keep up to date with our current thinking.

Consolidating Advisers

13 Dec 2021

Case studies

Where a company has a number of legacy pension schemes as a result of acquisition, it is not unusual to find them administered by different parties. In this example, our client had many legacy schemes (all closed) and five different administration providers.

The Decision to Outsource

13 Dec 2021

Case studies

A decision to outsource should not be taken lightly. However, upon reflection, it often appears to have been clearly signposted. There are a number of drivers that put outsourcing on the table, but it usually requires that special catalyst; that key ingredient.

Governance: Think cycles, not boxes

13 Dec 2021

Case studies

Governance is becoming better understood, and more clearly defined. It encompasses everything about governing the scheme. But with a busy agenda to manage, trustees can fall into the trap of overlooking the importance of maintaining effective governance review processes. Some may find it a challenge to prevent governance review processes becoming a periodic box-ticking exercise. Trustees must keep their minds open to what is changing around them and for the need to improve governance.

Resourcing the Pensions Department

13 Dec 2021

Case studies

Our client asked us to conduct a benchmarking exercise investigating in-house company pension teams. During a series of interviews, 10 companies shared their current resourcing structures, activities, challenges and drivers.

Programme Management: Benefits

13 Dec 2021

Case studies

Have you ever found yourself in the position of facing a forced change? How do you manage a complex project with tight deadlines at short notice? Well, our client needed to select a new TPA within a limited time, which was beyond their control. They not only had to complete this change, but manage a large data and pension over/ underpayments rectification project at the same time and across both incumbent and successor TPAs.

Assessing Trustee Effectiveness

13 Dec 2021

Case studies

Self-assessment is reliant on objectivity; an ability to detach yourself from the daily rigours of trusteeship, to take an impartial look at the way you work, to be open-minded to ideas and challenge the established procedures, and to retain neutrality against criticism.

CW Final

Claire Wallis

Consultant
RC

Robyn Cowan

Senior Consultant
TB Final

Tony Brown

Consultant
RE Final

Reece Eley

Junior Consultant
DN Final

Danuta Nott

Business Support Manager
MH Final

Margs Harvey

Business Administrator
AC Final

Amanda Cullen

Senior Associate
CC Final

Clare Chilton

Consultant
KEM Final

Katherine Milton

Senior Consultant
EE 1

Evalinde Eelens

Senior Associate
PA Final

Paul Armitage

Head of DC
JF final

Jo Fellowes

Director
ER Final

Emma Rogers

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
TO Final

Tom Oakley

Consultant
RP Final

Robert Plumb

Senior Associate
ADC Final

Adrian Cooper

Head of Market Engagement
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
RC Final

Rosanne Corbett

Director
BM Final

Barry Mack

Director
AJB Final

Adam Barker

Project Manager
SH Final

Steve Hammer

Trustee Secretary
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
AS Final

Antonella Sferrino

Associate
KW Final

Katy Wilkinson

Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
OD Final

Olivia Devereese

Project Manager
AB Final

Aliza Bashir

Analyst
EMR Final

Ellen Ratcliffe

Senior Consultant
KM Final

Kate Maloney

Client Director
KJ Final

Kneale Jefferis

Administrator
EB Final

Emma Beard

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
SJH Final

Sharon Hine

HR & Business Support Administrator
DJ F Inal

Daniel Jacobson

Senior Consultant
IM Final

Ian McQuade

CEO
TK Final

Tammy King

Head of People
CD Final

Cindy Dadier

Head of Operations
PV Final

Pamjit Virdi

Consultant
A JM Final

Auline-Jean Melbourne

Associate

Helping Trustees and Companies to better govern their pension schemes

Get in touch today to find out how we can help.

Have a problem that needs solving?