Knowledge Hub

Muse Down Hall 579

Check out some of our latest insights into the happenings in the market and keep up to date with our current thinking.

Trustee Resourcing

13 Dec 2021

Case studies

We often work with trustee boards who, for various reasons, have found it necessary to assume a more operational role: more like an executive management team than the non-executive role intended for trustees.

What is the right DC scheme for you?

13 Dec 2021

Case studies

The sponsor had put in place a contract based scheme early in the 2000s, and had changed provider in 2007. As the scheme had grown and become the main scheme for employees, and the governance committee had taken a more active role in the scheme, it was becoming clear that the solution was not matching the needs of the sponsor nor the scheme members.

Moving to a Master Trust

13 Dec 2021

Case studies

The company had recently undertaken a strategic review of its DC arrangements and concluded that there were efficiencies to be made in the DC running costs. A Master Trust might provide the most cost efficient means of providing the DC benefits, but as their DC adviser also runs a Master Trust, the company recognised that the adviser would be conflicted.

Approaching Risk Management

13 Dec 2021

Case studies

Risk management had become “stale” and needed refreshing or so thought the Trustees’ risk committee at least. Consequently, Muse were commissioned to conduct an independent review of the Trustee Board’s risk management framework with a view to improving effectiveness.

Transforming Administration

13 Dec 2021

Case studies

Our client was experiencing issues with their administration service. They were on a legacy system that wasn’t well integrated, and were being serviced from an office that was experiencing some resource challenges. The provider was distracted and the combination of these factors led the service quality to fall. The service had become so poor, and the response so inadequate that the client was considering other options in the market.

Selecting an Actuary

13 Dec 2021

Case studies

Our client had two schemes, each with a different actuary. This wasn’t a problem, but it was time for a review and they wanted to consider the benefits and downsides of sharing an actuary across the two schemes.

CC Final

Clare Chilton

Consultant
DN Final

Danuta Nott

Business Support Manager
TK Final

Tammy King

Head of People
IM Final

Ian McQuade

CEO
BM Final

Barry Mack

Director
AJB Final

Adam Barker

Project Manager
TB Final

Tony Brown

Consultant
EE 1

Evalinde Eelens

Senior Associate
KW Final

Katy Wilkinson

Consultant
TO Final

Tom Oakley

Consultant
AB Final

Aliza Bashir

Analyst
SJH Final

Sharon Hine

HR & Business Support Administrator
CW Final

Claire Wallis

Consultant
OD Final

Olivia Devereese

Project Manager
RP Final

Robert Plumb

Senior Associate
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
HB Final

Hana Bailey

Senior Consultant
EMR Final

Ellen Ratcliffe

Senior Consultant
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Robyn Cowan

Senior Consultant
RC Final

Rosanne Corbett

Director
RE Final

Reece Eley

Junior Consultant
PA Final

Paul Armitage

Head of DC
AS Final

Antonella Sferrino

Associate
AC Final

Amanda Cullen

Senior Associate
ADC Final

Adrian Cooper

Head of Market Engagement
ER Final

Emma Rogers

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
JG Final

Jamie Goodfellow

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
PV Final

Pamjit Virdi

Consultant
SH Final

Steve Hammer

Trustee Secretary
DJ F Inal

Daniel Jacobson

Senior Consultant
A JM Final

Auline-Jean Melbourne

Associate
MH Final

Margs Harvey

Business Administrator
KM Final

Kate Maloney

Client Director
KEM Final

Katherine Milton

Senior Consultant
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
Ryan P Final

Ryan Perrin

IT Support Apprentice
Mark dallaway

Mark Dallaway

Senior Associate
CD Final

Cindy Dadier

Head of Operations
JF final

Jo Fellowes

Director
EB Final

Emma Beard

Senior Consultant

Helping Trustees and Companies to better govern their pension schemes

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