Knowledge Hub
DC Processes and SLAs
13 Dec 2021
Case studiesOur client was implementing a new DC platform provider. The existing DB administration remained in-house. The new provider had proposed their standard SLAs, and the client wanted to ensure they were fit for purpose and in-line with good practice. We were appointed to use our experience and expertise to assess the SLAs and DC processes.
The Importance of Oversight
13 Dec 2021
Case studiesAdministration is complex. It may seem simple to the member on the receiving end, and to the clients that hold it at arm’s length. But think about the raft of legislation, data issues, legacy rules, mergers, acquisitions and all the other things that get thrown into the pot for good measure. It’s easy to see how mistakes can creep in and errors be made regardless of how robust the systems, risk management and quality controls are that wrap around it.
Comfort and Reassurance
13 Dec 2021
Case studiesOur client was having an especially busy period with their administration and were confronting a lot of strategic and implementation issues. They recognised the need for someone independent, with an outside and fresh perspective, that could challenge their administrator, in house executive team and consultants, but just as importantly could support the Committee in discussing the decisions and challenges they were facing.
Achieving Balance
13 Dec 2021
Case studiesWe were appointed to help our client review the performance management and develop a framework that brings more stability and balance to the relationship with their administrator.
Choosing your Covenant Adviser
13 Dec 2021
Case studiesOur client’s covenant provider had just been appointed to provide advice to the sponsoring employer. The Trustee were not happy with the potential conflicts in this and decided it was time to change.
Getting from A to B: Investment Governance
13 Dec 2021
Case studiesRecently we supported two clients to change their investment advisory arrangements. Both shared a similar goal in wanting to discharge their fiduciary responsibilities as effectively as they could, but both had different ideas about how to achieve this.
Helping Trustees and Companies to better govern their pension schemes
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