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Muse Down Hall 579

Check out some of our latest insights into the happenings in the market and keep up to date with our current thinking.

How small schemes can prepare for TPR’s new General code of practice (the Code)

6 Mar 2024

Musings

Complying with the Code sounds like an impossible task when you're a small scheme, doesn't it? Check out our guide setting out how small schemes can prepare for TPR's new General code of practice

Case Study: Data remediation - Is it worth the wait?

5 Mar 2024

Musings

Want to understand more about what we do and how we do it - especially in the administration space? This case study takes a look at how we helped a scheme with data problems and capacity challenges to be able to rectify those problems in a timeframe the Trustees were comfortable with.

Guide to managing scheme data

29 Feb 2024

Musings

Data is the foundation of all pension scheme administration - from the basic BAU to strategic projects. Our data guide is bursting with info and insights for you to use with your scheme.

How do you know if your data is as good as you think it is?

27 Feb 2024

Musings

Good administration and good data go together like gin and tonic. But how do you know if your data is good or bad? If you can answer yes to the six questions in part three of our admin in focus series then your data is likely to be in good shape.

What does a good member experience look like?

22 Feb 2024

Musings

Good administration is the key to a good member experience. And that goes beyond simply paying the right pension at the right time to the right person. So, what does a good member experience look like? Part two of our admin in focus dives into good member experience...

The eight things we expect from our administrator

20 Feb 2024

Musings

When you only have one administrator how do you know if the service you are receiving is good or bad? Part one of our admin in focus gives 8 areas to look at, examples of best practice and where Schemes' might want to look a little closer.

Ryan P Final

Ryan Perrin

IT Support Apprentice
KJ Final

Kneale Jefferis

Administrator
AS Final

Antonella Sferrino

Associate
CW Final

Claire Wallis

Consultant
BM Final

Barry Mack

Director
A JM Final

Auline-Jean Melbourne

Associate
RC Final

Rosanne Corbett

Director
MH Final

Margs Harvey

Business Administrator
KM Final

Kate Maloney

Client Director
PV Final

Pamjit Virdi

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
TK Final

Tammy King

Head of People
Sharon Hine

Sharon Hine

HR & Business Support Administrator
TO Final

Tom Oakley

Consultant
TB Final

Tony Brown

Consultant
Adam Chate 4787

Adam Chate

Senior Consultant
Mark dallaway

Mark Dallaway

Senior Associate
KW Final

Katy Wilkinson

Consultant
HB Final

Hana Bailey

Senior Consultant
IM Final

Ian McQuade

CEO
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
CC Final

Clare Chilton

Consultant
OD Final

Olivia Devereese

Project Manager
RE Final

Reece Eley

Junior Consultant
RP Final

Robert Plumb

Senior Associate
DJ F Inal

Daniel Jacobson

Principal Consultant
DN Final

Danuta Nott

Business Support Manager
KEM Final

Katherine Milton

Principal Consultant
EB Final

Emma Beard

Senior Consultant
Alan S Final

Alan Simpson

Financial Controller
CD Final

Cindy Dadier

Head of Operations
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
AC Final

Amanda Cullen

Senior Associate
EMR Final

Ellen Ratcliffe

Principal Consultant
JF final

Jo Fellowes

Director
ADC Final

Adrian Cooper

Head of Market Engagement
AJB Final

Adam Barker

Project Manager
RC

Robyn Cowan

Senior Consultant
PA Final

Paul Armitage

Head of DC

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