Knowledge Hub

Muse Down Hall 579

Check out some of our latest insights into the happenings in the market and keep up to date with our current thinking.

What does a good member experience look like?

22 Feb 2024

Musings

Good administration is the key to a good member experience. And that goes beyond simply paying the right pension at the right time to the right person. So, what does a good member experience look like? Part two of our admin in focus dives into good member experience...

The eight things we expect from our administrator

20 Feb 2024

Musings

When you only have one administrator how do you know if the service you are receiving is good or bad? Part one of our admin in focus gives 8 areas to look at, examples of best practice and where Schemes' might want to look a little closer.

Muse Advisory Press Release

7 Feb 2024

Musings

Muse Advisory is delighted to announce the appointment of Adrian Cooper as Head of Market Engagement.

Muse Advisory Press Release

23 Jan 2024

Musings

Muse Advisory is delighted to announce the appointment of Rosanne Corbett and Jo Fellowes as Directors of the firm, and Kate Maloney as Client Director.

What’s next? Now the General Code is here...

17 Jan 2024

Musings

The Pensions Regulator’s (TPR) final General code of practice (the Code) is now published and comes into force from 27 March 2024. In this article we look at next steps now the Code is here and the approach you might take to comply.

Industry Speakers

1 Jan 2024

Musings

If you’d like a speaker for an event or panel member, please contact one of the team listed here.

CC Final

Clare Chilton

Consultant
RP Final

Robert Plumb

Senior Associate
Adam Chate 4787

Adam Chate

Senior Consultant
CD Final

Cindy Dadier

Head of Operations
HB Final

Hana Bailey

Senior Consultant
Sharon Hine

Sharon Hine

HR & Business Support Administrator
Susan Sinclair March 2025

Susan Sinclair

Senior Consultant
ER Final

Emma Rogers

Senior Consultant
DN Final

Danuta Nott

Business Support Manager
Muse heads March 579 Edit

Geoff Francis

Senior Consultant
KJ Final

Kneale Jefferis

Administrator
OD Final

Olivia Devereese

Project Manager
IM Final

Ian McQuade

CEO
Ryan P Final

Ryan Perrin

IT Support Apprentice
AS Final

Antonella Sferrino

Associate
KM Final

Kate Maloney

Client Director
AC Final

Amanda Cullen

Senior Associate
EB Final

Emma Beard

Senior Consultant
PA Final

Paul Armitage

Head of DC
RE Final

Reece Eley

Junior Consultant
EMR Final

Ellen Ratcliffe

Principal Consultant
KEM Final

Katherine Milton

Principal Consultant
KW Final

Katy Wilkinson

Consultant
A JM Final

Auline-Jean Melbourne

Associate
TK Final

Tammy King

Head of People
Alan S Final

Alan Simpson

Financial Controller
CW Final

Claire Wallis

Consultant
JF final

Jo Fellowes

Director
TO Final

Tom Oakley

Consultant
BM Final

Barry Mack

Director
AJB Final

Adam Barker

Project Manager
MH Final

Margs Harvey

Business Administrator
RC

Robyn Cowan

Senior Consultant
RC Final

Rosanne Corbett

Director
Mark dallaway

Mark Dallaway

Senior Associate
SH Final

Steve Hammer

Trustee Secretary
DJ F Inal

Daniel Jacobson

Principal Consultant
AB Final

Aliza Bashir

Analyst
PV Final

Pamjit Virdi

Consultant
ADC Final

Adrian Cooper

Head of Market Engagement
TB Final

Tony Brown

Consultant

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