Our clients

Who we work with

We are privileged to have worked with many prestigious clients of different complexities and sizes; from 28 of the UK’s 50 largest schemes to many smaller schemes, both in the private and public sectors. We provide clients with experienced pension professionals who offer independent thinking underpinned by a commitment to excellence. We are proud to be able to say that most of our work comes from client recommendations or introductions from people we have worked with, including professional and independent trustees – a real testament to our reputation for quality.

Some Clients we have worked with

Clients we have worked with, or continue to work with, include

3i Group Pension Plan Trustees
Action for Children
Adient UK
Aliaxis UK DB Pension Scheme Trustees
Audit Commission Pension Scheme
AWE Pension Trustees Ltd
BAA Pension Trust Company Ltd
Babcock International Group Pension Scheme
Barclays UK Retirement Fund
BASF
BBC Pension Trust Limited
Border to Coast Pensions Partnership Limited
British Airways Pensions
British American Tobacco UK Pension Fund
British Tourist Board
Canary Wharf Group
CNPP Trustees Ltd
CPLAS Trustees Ltd (Capita)
Crown Packaging Manufacturing UK Ltd
CYBG Plc
Delphi Technologies Pension Trustees Limited
Devro
EDF Energy Ltd
Emerson UK Trustees Ltd
GEAPS Pension Trust Ltd (previously Alstom)
Government of Jersey Pension Schemes
Heineken UK Ltd
HSBC Bank Pension Trust (UK) Ltd
Husqvarna Pension Scheme Trustee Limited
John Laing
John Lewis Partnership Pensions Trust
Kelda Group Pension Trustees Limited
Maersk Line UK Ltd
Makro
Marks & Spencer Pension Trust Limited
Merchant Navy Ratings Pension Fund
Milk Pension Fund Trustees Ltd
Molins
National Grid Electricity Group Trustee Ltd
Nationwide
NatWest Group
Norfolk County Council (part of ACCESS Pool)
Paribas London Pension Scheme Trustee (i.e. for BNP Paribas)
PCS Union
Procter & Gamble UK
Progressive Building Society Pension Scheme
Railways Pension Scheme
Reed Elsevier Pension Trustee Limited
RBS Pension Trustee Limited
RNIB Retirement Benefits Scheme Trustees
Rolls-Royce UK Pension Fund Trustees Limited
Sainsbury’s
Sandvik Holdings Ltd
Santander (UK) Group Pension Scheme Trustees Ltd
SCA Pension Trustees Limited
Schlumberger Trust Company Limited
Scottish & Newcastle Pension Plan Trustee Ltd
Stena Line
Syngenta Pensions Trustee Ltd
Taylor Wimpey
The LV= Pension Trustee Limited
The Ockham Pension Trustee Ltd
The Pensions Regulator
Tetley GB Final Salary Scheme Trustees
TotalEnergies
Trustee Executive Limited (supporting the National Grid UK Pension Scheme Trustee)
Unilever UK Pension Fund Trustees Ltd
Upfield UK Services Ltd
Vodafone
Waterways Pension Trustees Limited
West Sussex County Council
Wiltshire County Council
Xerox Pensions Ltd

Adviser and Provider Consulting

Outsourced Pensions Management

Governance and Trustee Effectiveness

Project Management

Risk Management

Testimonials

Muse helped us review the Trustee’s approach to managing risk, introducing and documenting a new risk management framework, which set out the Scheme’s risk governance and processes, dovetailing with operational risk management practices. Rosanne worked with me to facilitate workshops for the Trustee Board to agree its strategic objectives, risk appetite and key risks. Together we developed a reporting dashboard for the board, showing risk trends, incident reporting, project risk tracking and horizon scanning of emerging risks. She also worked closely with the Operational Risk Manager to embed good risk management practices within the in-house Trustee Executive team. In parallel, Rosanne worked with the Trustee’s Governance Committee to embed a new internal audit work partner and agree the internal audit workplan. Rosanne brought insights and expertise into risk management practices with other large pension schemes and brought risk alive for our scheme so that we understood its value. The trust she built enabled us to tackle complex issues, whilst developing simple and effective solutions for the Trustee Board.

Head of Legal and Compliance of Trustee Executive Limited, National Grid - Trustee Executive Limited

Rosanne and Julia facilitated an online session for the Trustee Board on strategic planning and agreeing our objectives for member experience, considering administration service delivery and member communications and engagement. It was a focused, positive and engaging session despite it having to be held online rather than face to face as we’d planned. It helped us make progress and we had a meaningful discussion as a board. All the trustee directors were able to share candid views and ideas on what is important to us as a board and to members. We got a lot of value out of it - and more to the point now have a basis to agree long-term non-financial objectives for the pension scheme.

Chair and Trustee Director, National Grid Electricity Group Trustee Limited

Muse supported us with our transition between administrators. Muse challenged both the incoming and incumbent administrator and made sure we asked the right questions and had robust governance around the transition. They provided significant input into our contract negotiations, ensuring that we benefited from their experience of the market. The acceptance criteria that they developed collaboratively with all stakeholders helped ensure we could hold the administrator to account for delivery. Muse are a great team to work with, and they helped us establish a solid foundation for a strong relationship with our administration partner.

Head of Staff Pensions Management, Prudential Staff Pension Scheme

Our clients

Helping Trustees and Companies to better govern their pension schemes

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